When entering into a driving school agreement, the student, their guardian, or another person placing the order on their behalf (“Customer”) agrees to order and pay for the instruction and the selected course package. The undersigned driving school agrees to provide instruction in accordance with the content and price of the selected course package, in accordance with these general terms and the driving school agreement.

The driving school complies with applicable legislation and official guidelines in its operations, including (among others) the Road Traffic Act, the Driving Licence Act, regulations issued by the Finnish Transport and Communications Agency Traficom, and consumer authority guidelines concerning the pricing of driving licences and the right of cancellation of services.

Compliance with the driving school’s obligations is supervised by Traficom.

The Finnish Driving School Association has issued ethical guidelines for driving instructors working in its member companies, which every driving instructor must follow in their work.

Driving school customers are also required to comply with various obligations that are essential for the proper cooperation and contractual relationship between the driving school and the Customer. The driving school describes these requirements in these terms and its instructions to the Customer.

The Customer has the right to use the service and the materials provided therein for the purpose of completing the course. The Customer may not share, transfer, modify, or distribute the materials or any part of the service. The Customer’s right of use is personal.

The Customer has a 14-day right of cancellation under the Consumer Protection Act. The cancellation period begins upon receipt of the order confirmation. The order confirmation is considered received when it has been delivered to the Customer’s email.

Digital services are activated for the Customer in the eDriving School system, which begins production immediately after registration or at the latest when the driving school accepts the Customer onto the course.

By selecting “Proceed to payment” when placing the order, the Customer gives prior consent and approval for the immediate commencement of digital content, and the Customer loses the statutory right of withdrawal after the first login to the service.

For other theory and driving instruction, the Customer retains a 14-day cancellation right. However, this right ends if theory or driving instruction begins before the end of the cancellation period or no later than 14 days after receipt of the order confirmation.

After the cancellation right has expired, the Customer is obligated to pay for the order. Course termination and cancellation of driving lessons are subject to the terms below.

If the Customer discontinues the driving school course, they are obliged to pay any applicable termination fee according to the driving school’s current price list and/or for the instruction completed up to that point.

The Customer has the right to cancel booked driving lessons no later than 12:00 on the previous working day. Driving lessons cancelled after this time will be charged according to the driving school’s price list.

Arrangements regarding sick leave must be agreed separately with the driving school. However, in general, absences are not charged upon presentation of a medical certificate.

The agreement between the driving school and the Customer is valid for 12 months from the order confirmation or until the course has been completed, whichever comes first.

After termination of the agreement, the driving school has the right to review the course content and pricing before entering into a possible continuation agreement.

All intellectual property rights relating to the service, its content, or any part thereof belong to the rights holder of eDriving School, Opetustarvike Oy, or the driving school.

The driving school is not responsible for whether the student passes theory and/or driving tests or other examinations after using the service or completing the driving school course. The driving school also does not guarantee that the student will be able to complete the course within a specific timeframe.

Electronic services are provided according to the service provider’s applicable terms of use and otherwise on an “as is” basis. The driving school does not guarantee that the service is error-free, uninterrupted, or uninterrupted. The driving school is not responsible for third-party services or any errors or damages caused by them.

The driving school’s liability is limited to the price of the Customer’s order unless mandatory law provides otherwise. The driving school is not liable for indirect or consequential damages caused by errors or delays.

The Customer uses the service at their own risk and must follow the instructions provided by the driving school. The Customer is responsible for any damage caused by failure to follow instructions to the driving school or third parties. The driving school will seek to mitigate any damages incurred.

The Customer must immediately notify the driving school if they believe the driving school has breached its contractual obligations. The Customer must provide the driving school with an opportunity to remedy the defect.

If the order leads to a driving examination, the Customer must pay it in full before the driving test.

The driving school has the right to update these general terms at any time. The terms applicable at the time of ordering shall apply to the order.

The driving school has the right to restrict access to the service if it detects that the Customer is acting against the provided instructions.

The driving school has the right to cancel or modify scheduled driving lessons (e.g. instructor changes) due to force majeure reasons. The driving school will inform the Customer of such changes as soon as possible. The driving school is not liable for delays, damages, or omissions caused by force majeure. Force majeure includes, but is not limited to, epidemics, strikes, acts of war, natural disasters, and exceptional circumstances.